A fault that left a business's van trapped in a mechanical stacked car park in central London more than two years ago has been fixed – but the vehicle is yet to be released.
Double Parking Systems, which maintains the automated system at Rathbone Square, said "vehicle access was fully restored on 15 March 2025" after lengthy delays sourcing specialist parts.
After the BBC reported that HCS Furniture's van had been stuck there since December 2022, two residents got in contact to say their vehicles were also trapped – with one estimating 40 remain inside.
Rathbone Square's management firm, CBRE, said it hoped to receive further information to update residents on how to retrieve their vehicles.
Steve Davies, the co-owner of HCS Furniture in Buckinghamshire, whose Vauxhall van remains stranded in the car park, said the organisations involved had been "dragging their heels" over the issue.
"They could have got the vehicles out but they've chosen not to," Mr Davies said.
He said there had been "very little" information from CBRE and he had only learned the car parking system had been repaired when told by the BBC.
"[I feel] annoyed that we're being played with and that all of the money for all of the claims are just escalating on – getting more and more all the time they're delaying it," Mr Davies said.
